21st Century Insurance Car Insurance

Introduction to 21st Century Insurance Car Insurance

21st Century Insurance Car Insurance by 21st Century Insurance is a well-established car insurance provider in the United States, known for offering affordable rates and a range of coverage options.

Founded in 1958 and currently a part of the Farmers Insurance Group, 21st Century Insurance has built a reputation for providing value-driven car insurance solutions tailored to meet the needs of modern drivers.

Availability and Coverage in 21st Century Insurance Car Insurance

21st Century Insurance offers car insurance across the United States, though the availability of specific policies and discounts can vary by state. The company focuses on providing straightforward, no-frills coverage options designed to protect drivers and their vehicles without unnecessary complications.

Pricing of 21st Century Insurance Car Insurance

Pricing for 21st Century Insurance car insurance varies depending on several factors, including the driver’s location, driving history, vehicle type, and selected coverage options. The average annual premium for full coverage typically ranges from $1,200 to $1,500. Customers can take advantage of various discounts to lower their premiums, such as safe driver discounts, multi-car discounts, and bundling policies.

21st Century Insurance Car Insurance
21st Century Insurance Car Insurance

Sample Pricing Table

Coverage TypeCaliforniaTexasFloridaNew YorkIllinoisOhio
Basic Liability$1,050$1,030$1,100$1,150$1,060$1,020
Full Coverage$1,350$1,320$1,400$1,450$1,370$1,330

Pros and Cons of 21st Century Insurance Car Insurance


  1. Affordable Rates: Competitive pricing makes it a budget-friendly option for many drivers.
  2. Discounts: Multiple discounts available, including for safe driving, multi-vehicle policies, and more.
  3. Online Management: User-friendly online tools for managing policies, making payments, and filing claims.
  4. Customer Service: Generally positive customer service experiences with dedicated support.
  5. Nationwide Availability: Offers coverage across all 50 states.


  1. Limited Coverage Options: Fewer customization options compared to some competitors.
  2. Mixed Reviews on Claims: Some customers report issues with the claims process.
  3. No Local Agents: Operates primarily online and over the phone, which may be less convenient for those who prefer in-person service.
  4. Additional Fees: Some policies may include additional fees that are not always clearly communicated upfront.

Comparison of 21st Century Insurance Car Insurance with Other Car Insurances


  • Pricing: Competitive and often similar to 21st Century Insurance.
  • Coverage: Nationwide availability with a wide range of customizable options.
  • Customer Service: Highly rated with extensive online tools and local agents.


  • Pricing: Wide range with usage-based options that can be cost-effective for low-mileage drivers.
  • Coverage: Extensive and customizable, available nationwide.
  • Customer Service: Mixed reviews but generally positive with a strong online presence.

State Farm

  • Pricing: Typically higher than 21st Century Insurance but offers personalized service through local agents.
  • Coverage: Comprehensive with many additional options and discounts.
  • Customer Service: Highly rated with a vast network of local agents.

Comparison Table

Feature21st CenturyGeicoProgressiveState Farm
Average Premium$1,200 – $1,500$1,200 – $1,600$1,100 – $1,600$1,300 – $1,700
Customer ServiceGenerally PositivePositiveMixedHighly Positive
Online ToolsRobustRobustRobustModerate
Local AgentsNoYesYesYes

Customer Experience and Common Problems of 21st Century Insurance Car Insurance

Positive Feedback

  1. Affordable Rates: Many customers appreciate the competitive pricing.
  2. Ease of Use: The online tools for policy management and claims filing are highly rated.
  3. Customer Service: Positive experiences with knowledgeable and helpful customer service representatives.

Common Complaints

  1. Claims Processing: Some customers report delays and challenges in the claims process.
  2. Coverage Limitations: Limited customization options for coverage compared to some competitors.
  3. Transparency: Additional fees and policy details not always communicated clearly upfront.
  4. Preference for Local Agents: Lack of local agents can be a drawback for those who prefer in-person service.

Helpline and Contact Information of 21st Century Insurance Car Insurance

For any inquiries, claims, or customer service needs, 21st Century Insurance provides several contact options:

Getting a Quote for 21st Century Insurance Car Insurance

To obtain a quote from 21st Century Insurance, you can visit their website or call their customer service helpline. The process involves providing basic information about your vehicle, driving history, and desired coverage. The website offers a straightforward and user-friendly interface to guide you through the steps.

Quotes Across Different States and Regions of 21st Century Insurance Car Insurance

The cost of car insurance varies significantly across different states due to factors such as local laws, accident rates, and repair costs. Here’s a breakdown of how quotes might differ:

StateBasic LiabilityFull CoverageComprehensive
New York$1,150$1,450$1,300

Addressing Customer Concerns of 21st Century Insurance Car Insurance

Claims Processing Delays

21st Century Insurance is working to improve the efficiency of its claims processing by investing in technology and enhancing training for claims representatives. Customers are encouraged to use the online claims portal and provide complete documentation to expedite the process.

Limited Coverage Options

To address concerns about limited coverage options, 21st Century Insurance is exploring ways to expand its offerings and provide more customizable policies to better meet the diverse needs of its customers.

Transparency in Fees

The company is committed to improving transparency by clearly communicating all fees and policy details upfront. This includes providing a comprehensive breakdown of costs during the quote process.

Preference for Local Agents

While 21st Century Insurance primarily operates online and over the phone, they are enhancing their customer support services to ensure that customers receive the same level of personalized service that they would from a local agent.

Conclusion of 21st Century Insurance Car Insurance

21st Century Insurance Car Insurance offers a competitive and affordable option for drivers across the United States. With a range of coverage options, numerous discounts, and a reputation for reliable customer service, 21st Century Insurance is a strong contender in the car insurance market. While there are areas for improvement, particularly in claims processing and coverage customization, the overall value provided by 21st Century Insurance is significant.

For more information or to get a quote, visit 21st Century Insurance or contact their customer service helpline at 1-877-401-8181. Whether you’re looking for straightforward coverage, competitive pricing, or easy online policy management, 21st Century Insurance is worth considering for your car insurance needs.

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