In a world that has become increasingly uncertain, we still sometimes have ways of controlling our destinies. One way is to ensure our future selves or our families are taken care of in the event of a car accident. That’s why we buy auto insurance. But what things should one look for in an auto insurance agency? Do you know? I will tell you. 1. A Good Reputation You will be wise to be careful, particularly when your money is concerned. Carry out thorough research on an auto insurance company before you commit to it. What do its current and previous customers say about it? Are there too many complaints? If there are, run for the hills. 2. A long History Insurance companies have made risk their bread and butter. Ironically, choosing an auto insurance company is also a risk. Choose a real company, one that has been around for more than a few years. A company that has handled failure and loss, and survived to tell the tale. A company that has established its creditworthiness, which has had the time to develop all the facilities a business needs to survive. 3. Satisfied Customers You may be risking you and your family’s money. Arm yourself with knowledge, and you will begin to acquire some power over your situation. Find out what the auto insurance company’s customers have to say. If you find a high frequency of complaints, run and don’t look back. 4. A good Financial Standing Like banks, insurance companies need to have a sound financial standing for them to continue operating. If an auto insurance company cannot pay you your damages when you require them to do so, why then should you risk your family’s savings with it? In your research, find out how well the company has been doing financially: does it make profits or losses? Does it have long outstanding debts? Find out anything that may cause a risk to your money. If a limited liability company goes bankrupt, your money disappears into the ether. 5. Friendly Customer Service If an auto insurance company’s staff treats you discourteously before you take a policy, ask yourself how much more so they will treat you once you have become a customer. How a company treats its customers speaks volumes. It illuminates the company’s priorities. Insurance companies, more than others, depend solely on their clients’ whims. An auto insurance company which has not educated its employees about this business reality does not know what it’s doing and is not the right place to take your money. Conclusion You may forget everything you have read in this article, but remember this one thing: research. As I have said, knowledge takes the chance and risk out of the situation, and puts power and control, even though limited, into your hands. It makes the matter more a decision than a flighty gamble. And of course, as a parting shot, drive safely.